VOIPBIRD – IT AMC Support Dubai

Your Trusted Partner for IT Maintenance, Call Center Solutions & 24/7 Technical Support in the UAE

Top‑Tier IT AMC Services for Businesses in Dubai

VOIPBIRD delivers premium Annual Maintenance Contracts (IT AMC) designed to keep your business running smoothly, securely, and without downtime. Whether you’re a startup, SME, or enterprise, our expert engineers ensure your entire IT infrastructure stays healthy, optimized, and protected — 24/7.

We combine world‑class technology partnerships, certified engineers, and real‑time support to give your business the IT reliability it deserves.

500+

100K+

Tickets Resolved

Trusted Clients

Why Businesses in Dubai Choose VOIPBIRD

24/7 IT Support (Remote & On‑Site)

24/7 IT Support (Remote & On‑Site)
Fast Response Time
Certified Engineers (Cisco, Avaya, 3CX, Asterisk, Yeastar)
Platinum 3CX Partner
Yeastar Certified Partner
Microsoft Partner
Full Call Center Setup & Support
DNCR Automation & Compliance Solutions
Custom Dashboards & Reporting Systems
WhatsApp, Phone & Email Support
100% SLA‑Driven Service Delivery

Because we don’t just maintain IT — we elevate it.

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Our Core IT AMC Services

We provide a complete suite of IT support and maintenance services tailored for modern businesses in Dubai.

Your business deserves enterprise‑grade security.

Firewall Management
Endpoint Protection
Anti‑Spam & Email Security
Ransomware Protection
Network Hardening
Vulnerability Scanning
Zero‑Trust Security Policies

Our call center services include:

3CX Call Center Deployment
Yeastar PBX Solutions
Cisco & Avaya Telephony
Asterisk‑based Call Centers
IVR Design & Setup
Call Recording & Monitoring
CRM Integrations
Queue Management
Real‑Time Dashboards

We manage and maintain your entire IT ecosystem:

Workstations, Laptops & Desktops
Servers (Windows, Linux, Cloud)
Network Devices (Routers, Switches, Firewalls)
Printers & Office Equipment
Backup & Storage Solutions
Email & Cloud Services (Microsoft 365, Google Workspace)

Our automation services include:

DNCR (Do Not Call Registry) Automation
Lead Filtering & Validation
Auto‑Dialer Integrations
Workflow Automation
API Integrations
Custom Dashboard Development
Real‑Time Reporting

We ensure your network is fast, stable, and secure.

LAN/WAN Setup
WiFi Optimization
VPN Configuration
Bandwidth Management
Network Monitoring
Structured Cabling

We keep your servers running at peak performance.

Server Installation & Configuration
Patch & Update Management
Backup & Disaster Recovery
Virtualization (VMware, Hyper‑V)
Cloud Server Support

Our Technology Partnerships